Overview

Häagen-Dazs at The Streets at Southpoint in Durham, NC offers a genuine ice cream experience that stands out amid typical mall fare. Renowned for its rich, creamy textures and bold flavors, this location transforms a casual visit into a memorable treat. Their Banana Split is a highlight on the menu, perfectly balancing sweet, fruity notes with their signature velvety ice cream.

The shop’s atmosphere is inviting and approachable—an oasis for those seeking a quality dessert escape within the bustling mall environment. It caters well to families, couples, and ice cream enthusiasts alike, delivering both comfort and delight. Customers often praise the friendly, polished service that makes every visit feel personal, enhancing the overall experience.

What sets this Häagen-Dazs apart is the careful attention to detail: from perfectly tempered ice cream tubs to thoughtfully maintained counters and welcoming staff offering samples. This level of care is appreciated especially during busy seasons, reflecting a commitment to quality over mere convenience. Whether you’re stopping by for a milkshake or indulging in a fruit-infused blend like the mix of chocolate, mango, and strawberry, the texture and flavor consistently impress.

While some drinks, like the mocha frappuccino, may not always meet every expectation, the core offering—the ice cream itself—is consistently praised as premium and satisfying. The environment encourages smiles, laughter, and indulgence, making it a standout choice when quality and a warm atmosphere are priorities.

Overall, Häagen-Dazs at Southpoint is a reliable destination for those who appreciate well-crafted ice cream, friendly service, and a welcoming space within a busy retail setting. It’s an adorable, high-quality retreat for anyone craving a classic yet elevated sweet treat.


Amenities & Services

Popular for
Good for solo dining
Offerings
Serves coffee
Atmosphere
Casual
Trendy

What Customers Say

Robby Birdsong (birdblue4u2)
Dec 10,2025
5/5
This is one of the best ice cream shops but you do have to go into the mall to get there. The gentleman who owns it is very good at his job. His staff is always nice and polite and the product is on point. You can't go wrong with Häagen-Dazs ice cream. The dulce shake is my favorite.
Ryan Cole
Dec 10,2025
5/5
After managing various locations in different states, I’m really a critic when I come to a store. I can’t help it, I’m always seeing if things are how they should be. They had it going on during a busy Sunday in the holiday season. The counters were clean, the tubs were scraped, they were offering samples and the ice cream was tempered just right. Def a vast improvement from this location years prior. Proud of the streets of southpoint.
Joe Diaz
Dec 10,2025
4/5
The mocha frappuccino wasn't all that wonderful, but the ice cream was fantastic. It didn't actually taste the way I had anticipated. I desired something that tasted more like coffee and was a touch sweeter. However, the customer service was fantastic.
Kevin Landwehr
Dec 10,2025
5/5
My daughter and I stopped here for a milkshake on her birthday and the people here are so awesome that they had my daughter giggling with a smile ear to ear. Quality is hard to find, especially in a food court. But we definitely found it at this, uh… let’s call it an… “adorable ice cream oasis”... so we had to stop and write this review. Five stars!
Mawadda Mawadda
Dec 10,2025
5/5
The mix of fruits and ice cream are incredible… enjoyed by children and adults alike ..unique taste .. i chose chocolate, mango and strawberry it was smooth and refreshing texture highly recommended!
Robert Dixey
Dec 10,2025
5/5
Overall Rating: 8.2/10 This spot impresses with high-quality ingredients, and the friendly staff makes you want to return. Atmosphere: 8.5/10 Don’t let the location in the food court of a “mall” throw off the atmosphere. This is a nice mall and food court. Enjoying an ice cream while walking around The Streets at Southpoint is more enjoyable then eating at a standalone ice cream shop. Food: Sunday Dazzler: 8.2 A delightful treat that stands out for its fresh ingredients and delicious ice cream. The portion size is just right. Adding an extra topping like nuts could give it the additional flair it needs. Coffee Chip Shake: 8.3 An excellent coffee shake that benefits from high-quality, tasty ice cream. The blend is spot-on, and the serving size is perfect. Strawberry Banana Smoothie: 8.2 While not groundbreaking, it's fresh, tastes great, and is very satisfying. Value: 7.2 Paying around $10 per person might feel a bit much, especially for the smoothie, but the quality could justifies the cost to some. The sundae offers better value compared to the smoothie, considering the quality and experience.

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Location

Opening Hours

Monday 11:00 AM - 07:00 PM
Tuesday 11:00 AM - 07:00 PM
Wednesday 11:00 AM - 07:00 PM
Thursday 11:00 AM - 07:00 PM
Friday 11:00 AM - 08:00 PM
Saturday 11:00 AM - 08:00 PM
Sunday 11:00 AM - 06:00 PM
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